Terms of service

I. Policy Overview

This policy defines how ToolJewelry.shop ("the Platform") collects, uses, and shares personal information during user visits and transactions, strictly adhering to data protection regulations such as GDPR and CCPA to safeguard user rights to information and control.

II. Information Collection Scope

  1. User-Provided Information
    • Basic Details: Name, address, email, phone number, payment information (credit cards/e-wallets);
    • Interactive Data: Content submitted during account registration, newsletter subscription, order placement, campaign participation (sweepstakes/surveys), forum commenting, etc.
  2. Automatically Collected Information
    • Technical Parameters: IP address, browser type, device model, OS, time zone;
    • Behavioral Traces: Browsed pages, referral sources, click paths, dwell time, search keywords;
    • Tracking Technologies:
      ▶ Cookies: Store browsing preferences (manageable via www.allaboutcookies.org);
      ▶ Web Beacons: Micro-data files for ad performance monitoring;
      ▶ Log Files: Record visit timestamps, exit pages, and other operational data.

III. Purposes of Information Use

Information Type Specific Uses
Order Information ① Process transactions (payment verification, logistics, invoicing);
② Notify order status;
③ Prevent fraud.
Behavioral Data ① Optimize user experience (analyze popular products/pages);
② Deliver personalized recommendations (based on browsing history);
③ Evaluate marketing effectiveness (ad conversion rates).
Device Information ① Ensure cybersecurity (IP-based anti-cheating);
② Maintain systems (diagnose server issues);
③ Analyze cross-device behavior.

IV. User Rights & Choices

  1. Data Control
    • Access/Update: View and modify personal information in "My Account";
    • Delete Request: Email Support@ToolJewelry.shop to request data deletion (except as required by law);
    • Marketing Opt-Out: Click "Unsubscribe" in emails or disable pushes via the "Marketing Preferences" page.
  2. Cross-Border Transfer
    Data may be transferred to regions outside the U.S. (e.g., Canada, EU). Recipients must hold ISO 27001 certification to ensure equivalent protection.

V. Third-Party Sharing Mechanisms

  1. Service Partners
    • Payment Processing: Provide necessary transaction data to providers like PayPal;
    • Data Analytics: Authorize Google Analytics (opt out via tool);
    • Logistics: Share shipping addresses with carriers for delivery.
  2. Legal Disclosure
    Personal information may be disclosed in response to court orders, government inquiries, or to protect platform rights (e.g., IP infringement).
  3. Joint Marketing
    Information may be shared with co-sponsors for joint campaigns, with users able to opt out of sharing.

VI. Security Measures

  1. Technical Protection
    • 128-bit SSL encryption (verifiable by browser padlock);
    • Tokenization: Delete full card numbers, retain only the last 4 digits;
    • Real-time 风控: FraudShield system auto-identifies abnormal transactions, triggering 2FA.
  2. Administrative Controls
    • Employee Training: Prohibit private requests for payment info; report violations to hotline +1 972 900 2206;
    • Third-Party Agreements: Partners must sign Data Confidentiality Agreements, with legal consequences for breaches.

VII. Special Provisions

  1. Minors Protection
    No information collection from children under 13; delete unauthorized registrations and notify parents.
  2. Phishing Prevention
    Beware of phishing emails impersonating the Platform. Report suspicious requests to +1 972 900 2206.

VIII. Policy Updates & Dispute Resolution

  1. Update Mechanism
    Revised policies are posted on the website, with 30-day email notices for major changes. Continued use constitutes acceptance.
  2. Dispute Handling
    EU users may file complaints under GDPR; others may contact Support@ToolJewelry.shop for resolution.

IX. Contact Information

  • Email: Support@ToolJewelry.shop
  • Phone: +1 972 900 2206
  • Service Hours: Mon–Fri 9:00–18:00 (PST)